WM - Kingston Hauling & Transfer Station - Kingston, Ontario

Dwad M.

I think that it is pathetic, that I had to pay $47 dollars to dump a four foot truck bed of garbage from my yard that contained broken yard toys an old wooden dresser and wooden mates bed along with a few other items, when the land tax has it covers , every sector of government is bust screwing over the public with money grabbing systems on top of the taxes that we payed for years to cover these expenses. And there is nothing at the sight stating that this fee is there plus I didn’t notice anything on their page when you google them. It’s just not right , but this is what happens when the government starts to get involved with controlling the public instead of being a governing body for the people.

Michael S.

Drivers are great. Cost is crazy. Hard to contact a live person to discuss bills, changes to service. Once they have you as a customer it's ridiculous to try canceling the service. Charges to discontinue, charges to pick up the container. Search out all your options before using WM.

Rennie L.

VERY rude attendant at weigh in station. When the light turned green, I proceeded to the weigh scale. Got told off for proceeding while the other vehicle wasn’t off. I have tried calling to voice my concerns/ suggestions , but no answer .. so here they are..
1. If you don’t want people proceeding yet , don’t turn the light green .. when people see the light turn green , it’s taken as a direction to proceed
2. If you have an employee who dislikes their job, perhaps they need to move on.. or at least have a lesson or two in public relations.

Rob P.

Drivers are lazy and if they think the bag is to heavy they leave it. My bag weight was 34 pounds and it was left. They are to pick up 40 pounds per bag as contracted. This location is in Kingston Ontario and is contracted by Napanee. Look at the bad reviews on this location and don't deal with this location. We pay 4.50 per bag to have it collected so do your job look at your lazy staff

J E.

I’ve gone here many times over the years, sure there is a line up some days but that’s to be expected when people are unloading vehicles full of junk by hand..... crazy I know! The wait has always been minimal and reasonable and the price is fair. I do agree it would be nice if either one day during the week or on the weekend ( or even once every 2 weeks) there were extended hours for people to do a run after work.

Well run business with fair fees.

Carol A. B.

I will start by saying, we are not complaining people. Sometimes useful critism is the way to correct something.
We live in Gananoque. Our waste collector seems very disgruntled and grumpy. We recently realized that if our can is more than 40 lbs. he would not take our garbage. We understand and have corrected that.. Since then, our garbage collector throws our empty cans all over our driveway or in the ditch. We are seniors and do not want any trouble. We hope Waste Management can speak to the gentleman and remedy this issue.
Thank you kindly,
C.A. Brown

Paul H.

What better way to spend 30 minutes? Friendly customer service, the chance to throw away your garbage and make the metal clang and you see how much your vehicle weighs! Well worth the $50 to drop off unwanted vacuums, household waste and anything else that comes to mind.

Brandon S.

I'll never go here again. I brought in wood and drywall, and told them over the speaker that I have that stuff on my truck but that I wasn't dumping it.
I get back to the scales, and they were trying to charge me $65. The lady said it was a weight issue, who was then told to be quite ( I was only 200 pounds heavy out of the 500 your allowed.)
The older lady then turned around and tried to accuse me of dropping lumber, when she didn't even look in the back of my truck while I was checking out.
I had all the lumber, drywall, and concrete footings were all strapped in the back of my truck.
So I told the lady to check my truck and she then saw that I was not lieing.
She then got defensive towards me, she knew she messed up. So instead they tried to charge me $45. Dump fee is supposed to be $40.

So they lie to you saying your over weight when your not.
If they see any lumber in the vehicle they will charge you for it ( $20 ) extra. Weather you actually drop your lumber or not.
And to top it off. When I went to go pay, I told them I was paying debit. And they kepted promting visa.
I kepted trying to explain to them that it's a debit card. But instead of working with me, they sat there and insalted me saying I don't know how to use there machine...

Every time I go there they treat me with the most disrespect possible.

Go to EZ solutions 360 in the west end. Let's show them that disrespecting people is not the way to do business.

Sorry for the long read