Utility Network & Partners Inc - Calgary, Alberta

Barb B.

They accidentally turned off my WiFi...for a whole week. Took just over a week and numerous phone calls to get it back on. Their idea of reimbursement -$13.00. 😡

Don P.

Before Utilitynet.ca, I was so tired of penalties and contracts, being kept in the dark by the big corporate providers, and frustrated because of being in the wrong plan without anyone advising us. It was a breath of fresh air when I found this new provider. They answered all my questions thoroughly before I signed up, especially the purpose and process with the Prudential.

I was first drawn to Utilitynet.ca because of their obvious community involvement contributions, shown by their partnerships with many municipalities and regional groups. I love their strong Alberta spirit, and that they compete favourably in a market of giants. They're like little David in a world of Goliaths, bold and quietly confident in battle.

The sign-up process was simple and straightfoward, and the plans are competitive and fair, and flexible. And most of all, reinvestment stays in Alberta for Albertans. Help desk staff and owner Nick are terrific to deal with.

Shona R.

I would rate a 0 if i could. NOT because of the product it self but the customer service, we asked about our rate expiring and mentioned that ATCO had a better rate. From there we got a long winded political email about how bad ATCO is there outsourcing etc. from there we were told "such is life" if we switch to them and they will not help with our rate. They could of gone about it a million different ways, I am all for shopping and staying local or provincial for companies. But if you can't answer a simple rate question without a huge rant and cutting down the competitor and making us feel attacked, you are not a company I want to do business with.

Pamela T.

I signed up with Peace Power not you!

Taking customers just because they decided to go with a different provider is childish and wrong. Unethical business practices is a good way to lose the customers you legitimately got.

Studio P. T.

Socially conscious company that actually focuses on doing things locally instead of outsourcing jobs to the other side of the world when Alberta is struggling to keep people employed. They also support community energy initiatives and help to anchor local funds which benefits everyone.

Jacqueline J.

Horrible business ethics. I chose to follow Peace Power (the energy marketer) to the Sponsor Energy.

Navin H.

Good to see a company helping entrepreneurs, communities and co-operatives.. Doing the good man/woman's work.

Don M.

Super helpful in explaining their pricing. Billing is detailed and explained.