Total Home Solutions Inc. - Kelowna, British Columbia

Kyle W.

Used this company to do the pre-retrofit energy assessment on my home. As people go they're fine to deal with, and were responsive. But once they took my money, they did the assessment incorrectly for my housing type, took months to complete the report when they told me 4 weeks.

When it was time for the post-retrofit assessment, which was part of the package I paid for, they completely ghosted me. I then had to hire a new company, pay them the full price for inspection again, and because of errors Total Home made, that I'm just finding out about now, it has taken nearly a year to sort out my grant with NRCan. Would love my money back from this organization, but as I can't even get anyone to answer a phone or email, looks like I'm SoL.

Update:

After leaving this review, Gilles reached out to apologize and fix the situation as best as he could.

justin V. M.

Gillis was a pleasure to work with. I would definitely recommend them. See you on the next project. Thanks again for all the hard work and help.

Tom C.

Great to work with. Gilles is very knowledgeable, listens, and produces fantastic work. Would recommend 100%.

Jake C.

Jon B.