S&K Roofing, Siding and Windows - Sterling, Virginia

Jim Buchman

We decided to go with S&K for replacement of windows, doors, siding, fascia, downspouts and gutters. From day 1 we found everyone we worked with to be exceptionally responsive, supportive and timely. The crews sent out to do the work were amazing. The windows crew went above and beyond to do quality installations in a quick and friendly manner, and during the absolute worst weather with actual temperatures over 105 degrees. The siding crew were friendly, efficient, and energetic, putting in several very long days in adverse weather to do excellent work. They even went above and beyond by recommending and then installing plywood and new insulation which turned out to be sorely needed. Finally, the gutter crew came out and were quick, quiet, and very efficient. Before we knew it, the job was done. We are so appreciative of the work and customer service we’ve received from S&K. The results are far better than we imagined. We’re super happy!

Casey Cross

Josh and the team from S&K are great. On site he told me what could and could not be done and gave me recommendations for other vendors that could do the work that they couldn’t. After that work was done he re-engaged and S&K was back out to complete the job. Great work once again!

Diane Lund

Very efficient timeline for getting the roof and gutters done. The estimate was very reasonable, without any unnecessary costs. Looks beautiful!
The scheduling staff was great! Very happy with the whole experience!

Ismael Narvaez

"I had a fantastic experience with the painters from JC Construction! They were professional, detail-oriented, and transformed my space beyond my expectations. The quality of their work is top-notch, and they completed the project on time. I highly recommend them for anyone looking to enhance their home with beautiful painting. Thank you, JC Construction!"

Alex Otwell

Good value with their pricing. They were quick to get the work done. About a 2 week turnaround from deposit to install. Roof looks great! Did it all in one day. Definitely recommend!

Liz Skarlatos

The technician was prompt and professional. I am very happy with the roof service.

J & G

I obtained three quotes for a new roof of asphalt shingles. With nearly identical products and methods, the price was the determining factor. S&K offered an extra discount which tipped the balance in their favor.

The crew came as promised and worked efficiently. The roof looks good and the cleanup was fine. Very few nails were left behind. So far, we have only had one substantial rain, which is not much of a test, but there is no reason at this point to doubt the quality of the work. So why not 5 stars?

At the first meeting with their sales rep. I asked what would happen if the loading crane could not enter the driveway because of low-hanging wires. He tried to deflect the question and defer that issue to the day it might happen. I insisted on a number for the potential additional cost. However, when the first version of the contract appeared on October 5 it did NOT contain that number.

The October 5 quote also contained the surprising statement that “We will not remove or re-install gutter covers, screens or helmets. Please notify our office if you have a gutter cover system prior to commencement of work.” The visit to our house should have made it clear that we do have gutter covers. When I objected to this wording, the sales rep. tried to deflect it and stated that they would in fact remove and replace the gutter covers as a matter of routine. “It’s just that any warranty will be voided.” That is understandable, but why not write that instead of making a statement that is contradictory to actual practice?

A revised version of the contract was sent to me on October 12. The contentious line had been grudgingly deleted. However, the cost of the truck not being able to access the driveway was still missing. After another call, the latter was finally remedied: $680 was the potential charge—not insignificant!

There was a similar case of poor communication after the installation. A ring of daylight could be seen around the exit of the exhaust pipe from the attic furnace. My concerns were initially dismissed, and a blurry picture taken from a large distance was sent to me for consolation. But a technician was requested to visit some days later. I was away at the time, and not informed about the outcome, nor given the pictures that I had requested. After my inquiry, another technician was dispatched. We met, he listened, and got good pictures. He also applied additional sealer around the exhaust pipe and now there is virtually no light coming through.

In summary: good price, most likely a good roof, but poor communication.

Kelvin Wong

Really appreciate the responsiveness of Tom to come out for a no pressure quote of our windows.