Saint John Energy - Saint John, NB

Saint John Energy est un fournisseur d'électricité réputé situé à 325 Simms St, Saint John, NB E2M 3L6, Canada.. Ils peuvent être contactés par téléphone au 5066585252. Leur site web est sjenergy.ca. Cette entreprise est spécialisée dans la fourniture d'électricité, ce qui en fait un choix idéal pour répondre à vos besoins en matière d'énergie électrique.

L'emplacement de Saint John Energy est très pratique, car il est accessible en fauteuil roulant, ce qui le rend adapté à tous les clients, quel que soit leur niveau de mobilité. De plus, il y a un parking accessible en fauteuil roulant, ce qui facilite l'accès au bâtiment pour tous.

Si vous êtes à la recherche d'un fournisseur d'électricité fiable et réputé, Saint John Energy est une excellente option. Ils ont un total de 63 avis sur Google My Business, avec une note moyenne de 3.8/5. Ces avis reflètent l'expérience client et témoignent de la qualité des services fournis par l'entreprise.

En somme, Saint John Energy est un fournisseur d'électricité de confiance qui offre des services de qualité. Si vous envisagez de choisir ce fournisseur pour répondre à vos besoins en matière d'électricité, nous vous recommandons de visiter leur site web à l'adresse sjenergy.ca pour en savoir plus sur leurs offres et services. N'hésitez pas à les contacter pour toute question ou demande de renseignements supplémentaires.

Avis de Saint John Energy

Gui Belton

5/5

I have experienced a very good customer service every time I called them, either for the water heater or heat pump inquiries. Call centre is always fast, no waiting times and answers were always prompt and accurate. Quite satisfied so far.

Courtney Crowe

1/5

I also inherited a heat pump rented through Saint John Energy when I purchased a new house and wouldn't recommend this service to anyone.
My heat pump stopped working December 15, 2023. I made multiple calls to get my first appointment, which ended in a technician being here for 10 minutes and didn't end up fixing the problem. Over the next 4 months (the entire winter season) my heat pump didn't work at all. Every month, my partner and I made multiple calls to Saint John Energy and Greenfoot trying to schedule a repair. On two separate occasions I had to take time off work to meet service technicians, who came to look at the pump but left without doing any repairs or giving me any information. I never got follow up calls and again had to call them myself to see what the issue was and what the next step was. At the end of this call I was always told someone would call me back, which often didn't happen.
The heat pump was finally fixed on April 19th.
Saint John Energy did refund my monthly fee of $69+tax for 4 months. They do not however offer any reimbursement or empathy for the four months I relied on more expensive secondary heat sources throughout the entire winter season, or all the time I had to spend making phone calls and taking time off work to have service calls where nothing was done. It was a very frustrating 4 months and I felt as though I was doing all the administrative work for this company myself. When I inquired about cancelling the service and having the heat pump removed, I was told that I would have to wait 2 weeks and pay a $600 termination fee.

SageSJ50

5/5

good service ive only ever had 2 outages and 1 of them was 10 years ago during an ice storm and the other was today when a guy crashed into a pole and it was fixed in under an hour

Stan Theman

5/5

I was with saint John Energy for years when I moved to Grand bay they were good enough to send a reference to NB Power to save me from paying a 190 dollar New customer fee NB Power could learn a lot from them

Krystal H

1/5

Just bought a house and had to take over the heat pump rental. The rental is $69+tax. The old home owners were locked in on a 3 year contract, which ends next month. I called to enquire about either getting rid of it or buying it out. Seems like neither are an option! There is an $800 removal fee! So I am pretty much forced to continue to rent this thing at a ridiculous monthly cost. It’s disgusting that they can get away with this. All I can say is DO NOT rent a pump from them. It makes absolutely no sense to do so.

Jannelta Drane

1/5

Worst customer service I've ever experienced in my life. No compassion what so ever. If I could use nb power I would.

John Donovan

5/5

We never seem to lose our hydro and in extreme weather events in the past 20 years I can only remember it being out for 12 hours and I have contacted the service it was professional and prompt my hats off to all who work at Saint John Energy

Jeff

5/5

The folks in Customer Service / Billing truly embody the term; "Customer Service". They really do go the extra mile! After being a customer for 12 years, I just had to say how great the people are at SJE. Thanks Tom and Steve!