J & C Bottle Depot - Penticton, British Columbia

Tatanaya Alexandra

The indigenous lady with the glasses that works the till rips me off every time she yells at me saying that I don't move the flats fast enough but I know she's not counting it so I try to take my time so I know exactly how many there are. And even though I do she rips me off at least $4 to $6 each time and that is a lot, especially when you're there starting all the cans very very rude. I should always go to the young Asian guy because he's good and he doesn't rip off people.

Blair Dickey

In Calgary where I’m from, the customer just empties out their bottles and cans on a table in front of an employee(worker).The employee then grabs 4 (cans,bottles) at a time and tosses them into bins right behind them. As the table gets sorted just pour another bag out and repeat. Why the hell does the customer have to do all the work here. It’s totally ridiculous that they need to be sorted, put in boxes and then shopping carts in order to get paid? The Customers become Employees at this place, without getting paid for doing these ridiculous steps..

Sylvia Hohmann

If I could leave "0" stars, I would! RIP OFF, RIP OFF, RIP OFF!!! Told to fill clear bags and drop off. Then, get yelled at bc bags are too big? (standard garbage bags) Then get yelled at because some cans are "dirty". Bring in 6 full big bags, and get credit for 200 cans Will start taking photos and videos for proof. Its disgusting!!!!

Phyllis Ewing

Mostly its the filthiest condition of the blue square containers for bottles , have never seen anything so grungy, a wash once a month seems reasonable?

John Paul Beaty

Rude staff, older guy constantly snaps at people and stands and watches you like a criminal. I prefer bagging and dropping off to avoid this guy.

Obvious Pseudonym

It feels weird leaving a review for a recycling depot, particularly the only one I'm aware of being in Pen, cause like. What other option do you have? But I'm extremely bored at work, so why not.

Anyway, it's about as chaotic as any other depot. The staff are friendly enough, but yell at me (in order to be heard over the depot sounds, not in a rude way) to do something different every single time I'm in there. Use the blue bins. Don't use the blue bins. Bottles can stay in cases, except when they can't. I wouldn't call it a bad experience, it's a bottle depot, so it's not even an experience really, but it's confusing as hell haha. It's also the only bottle depot I've ever been to that doesn't accept crushed cans.

I'm not sure why this is - do ya'll figure I'm somehow pulling a fast one by cutting cans in half and carefully crushing them to hide that and get twice the refund?

But they're usually smiley and very quick once you actually get to the counter.

Kimberley W

The staff here are 100% the reason i dislike recycling. Rude to no end.
They regularly change the rules of returns, and then bark when you do something the old way. If you take the time to count and sort, they accuse you of under counting and then threaten to deduct items from any other bags delivered at the same time. Despite the hours of work we took to count and sort accurately.

Dave Johnston

I use the Express and Go option for bottle returns whenever possible so I don't have to deal with the absolute disrespect and rudeness of the staff at this facility. Unfortunately the Express and Go always seems to be as full as it can get every time I use it. When I absolutely have to go to J&C they always complain about waste in my bags (untrue) not using clear bags (untrue, always use clear bags) having paper and cardboard in the bags (absolutely not true). These people make money off the bottles we return...they need to treat their customers better!