Hudson Service Group - Abbotsford, British Columbia

William

I recently had my hot water tank replaced by Hudson Service Group, and the experience was outstanding from start to finish. Joe, who handled my initial inquiry and provided the estimate, was incredibly friendly, professional, and easy to communicate with. He made the process feel smooth and stress-free, answering all my questions with clarity and patience.

On installation day, James arrived right on time and was equally friendly and professional. He worked efficiently and with great care, clearly taking pride in the quality of his work. It’s rare to find a company where every team member represents the business with such integrity and customer-first service.

I wouldn’t hesitate to recommend Hudson Service Group to anyone looking for reliable, honest, and top-quality service. Thank you, Joe and James, for making what could have been a hassle into a seamless experience!

RAY C.

HSG were a good fit for our residential plumbing and heating needs. A key feature for us was their interactive approach to addressing our servicing needs. We were able to have very constructive discussions on both the work to be undertaken as well as the process to complete the considerable project over a period of a few days.

Dee.L

This company was outstanding. Quick responses ,quote and booking installation a breeze. Travis installed our hot water tank. He was professional and very personable. The bill was exactly as quoted and everything was completed in a short amount of time. Highly recommend and will definitely used them again !

Lisa N.

Do not recommend this company. They have not honoured any of their warranty package and have refused to fix their poly b to pex installation which cost me $12,000. I’m sure they’re fine for basic plumbing and heating, but think of other companies before a big project. Their drywall contractor Steve overcharges by double of a regular contractor.

Dave S.

We received terrific service and professionalism provided by Hudson Service Group. Their communication with me, from initial enquiry, to product information and then coordinating a service call was among best I've encountered. Our plumber, Brent, was efficient, friendly and helpful in providing info on the Moen Flo product he installed, and service plans offered by Hudson. Tidy, clean work. Highly recommend them!

Giles P.

As a strata manager, I’ve worked with many service and contracting firms over the years—and I can confidently say that Hudson Service Group stands out as one of the best.

Their technicians recently completed several gas leak repairs across multiple strata lots, and the entire experience was exceptional. The service team was prompt, professional, communicative, and highly responsive throughout the process. Both technician, Mitchel and Aaron demonstrated a strong commitment to safety and efficiency, which gave both the residents and myself great peace of mind.

Equally impressive was their account manager, Anique, who was thorough, helpful, and incredibly detail-oriented—making coordination seamless from start to finish.

Given their outstanding professionalism and reliability, I would highly recommend Hudson Service Group to any property manager or strata looking for dependable service.

Anastasia V.

Hudson Service Group is very good. I appreciate the text message that they are on the way and who is coming. The plumber was very friendly and let me know what he was working on so I understood the steps he was taking as he had to remove part of our counter that was over the toilet. Prices are reasonable for service. We will be using them again for the next step in our bathroom renovations.

Pal M.

James provided excellent service today in doing the annual maintenance on our heat pump and furnace. He was polite, friendly, professional and knowledgeable to solve any issues. He arrived promptly and was also considerate about removing his shoes each time he entered the house.