Habitat For Humanity Victoria ReStore - Victoria - Victoria, British Columbia

Augusta G.

I used to love the restore. I'd purchase tons of stuff from it. The prices have now gotten out of control. I understand rising costs but I walked in today and found the exact same table I purchased here only 2 years ago for $60 now listed for $300. These are all free items that are donated. Everytime I go in here now, there's just mountains of product, unmoved for weeks sometimes. It's no longer a thrift store. It is a boutique. With retail pricing. I will no longer be coming back here.

D

I've been shopping at the Vancouver and Victoria ReStores for years. The prices have gotten out of control, with responses from management being "all costs are going up" and "we're very careful with our pricing". I just left this location and there was a used bar fridge that costs fifty dollars more than it does brand new. Multiple tools and small appliances that cost the same as new, sometimes more. Faded prints in cheap frames from the 80's for $25, $50, even $100. Beat-up, press board furniture that's two-three times more expensive than Marketplace. An old socket set for $60. You guys literally get things donated and BROUGHT TO YOU for free and then gouge the other supporters of your charity, the customers, for trying to support you.

I also watched at least ten people leave the store with nothing as I wrote this review.

I get that it's a charity, but you guys are gonna price yourselves out of the market. I'll stop coming here if things don't change. I'd rather deal with the internet, which says a lot.

Craig S.

I often stop in for a browse when I’m in town, and I must say that the staff and volunteers here are always helpful and friendly. And today was no different! I went in to do a quick look, found a great biscuit joiner at a great price! My mother will be pleased too! I found I piece of artwork I know she would love. And then the best thing. I got to repay some of the kindness I’ve experienced there. I was able to help out one of the friendliest volunteers at reStore. Ken is a fantastic guy! Make sure to thank him for his service! Keep the good work going!

John C.

Always have gotten something good for a great deal. I have to stay away just to many great deals. Couple of things though a couple of the employees should not be working with the public. And atleast offer to help you take your items to your car.lucky they have good deals 😉 there.

Kathy E.

Had a great experience with a pickup
Courteous and friendly
It’s a great way to donate

Michelle W.

Thank you to the cheerful and energetic young men that came to pick up donations 😊😊they deserve 5 stars ⭐️!!

Hannah S.

I love this store! The staff are always helpful and kind, and the selection is great and rotates frequently!
Personally I haven't found the parking to be that bad, but I always come on a weekday and would recommend that for anyone worried about the lot, or just park on the street out front! 🙂
I'm thankful they were able to find a new space that works for them and will continue to come back as I always find a treasure, and most of our house is furnished with beautiful Re-Store finds.
Thank you!

vince G.

Complete waste of time. I brought 1000.00 worth of plumbing and electrical, they picked through kept 5 iterms. Either take the surprise box or eff off. I dont have time to play picky choosy. Next time it goes on FBM or dump. Never again will i waste my valuable time trying to make a donation.

edit: Owners response is a bot, or brain dead.

what part of "wasting my time" do they not understand here. Im NOT going to EVER bring a load of construction materials to this place again for them to pick and choose. Im giving them the oppertunity to divert otherwise usable stuff from the landfill. from now on it goes on FBM where they can bid for it, or if unsold to the dump. they wasted more money in terms of my time, than it would have cost just to landfill it.