Floor Pros Installation - San Angelo, Texas

Elizabeth Avila

My husband and I recently had the carpet replaced with hard floor in 2 of our bedrooms. The date we reached out to Dillon to our start date was just a couple weeks! We appreciated how timely everything was handled. The job itself was completed in a day. The whole crew was very nice and cleaned up after themselves. We’d highly recommend Floor Pros Installation for your floor needs!

Lyndsey Larkin

Dillon and his crew are amazing!!! Professional, polite, honest, and passionate about the quality of their work!!! Highly recommend!!

Sandra Jones

I got an estimate from Floor pros for some flooring. What an actually got was a young man that has gone above and beyond to help me with other things after an accident. Still haven’t got the floors but I know they will be everything he said they would be. Thank you Dillion.

Update. Floors are done and They are gorgeous. I cannot even begin to tell you what Dillion and his team did to get me back in my house in a week. With Dillions leader ship his crew is amazing. These young men are caring and respectful and so responsible when doing a job. So much so that Dillion and I have a few more projects planned. Most important they are not just floor installers that’s just a small part of what they do. Also check out Albritton construction!

Sean Schroeder

I want to say first and foremost that I am very happy with the work that Floor Pros has done by removing my carpet that was decades old and replacing it with Luxury Vinyl Tile (LVT) Flooring. Throughout the process, Dillon (the owner), was responsive, attentive, and patient. I had never hired someone to replace my floor before and he took the time to explain a variety of service and material options. The 2-man team that came to my residence was professional and personable and completed the job within the expected timeframe.

There were some minor things that I didn’t particularly care for. First, when I met the business owner, Dillon, at the local flooring shop, he did not wear a mask and shook my hand, which I was somewhat taken back because the store had a sign on the door that indicated masks were required and that handshaking can increase risk for COVID-19 transmission. The salesperson in the store and I wore a mask and Dillon didn’t. When he and his assistant came to my residence for the install, they never wore a mask. To be fair, I’ve never had a service provider come to my residence and wear a mask, which is troubling considering they are constantly in and out of people’s homes and can be at an elevated risk for transmitting COVID-19 to other people. During a conversation we had related to the coronavirus, he made a comment that “more people die from the flu each year.” I found that perplexing considering that there is consensus among health care professionals that COVID-19 related deaths are significantly higher than the flu and is currently one of the leading causes of death in this country. My overall impression is that he doesn’t take COVID-19 seriously and doesn’t take the necessary precautions to protect his customers.

Second, I was charged an additional 3% (roughly $40) from the agreed upon price. Dillon informed me that he didn’t have a card reader for his phone app and because of that fact, he indicated that he would be charged 3% for an additional processing fee and was passing that cost over to me. He indicated that he could remedy this issue in the future by purchasing a card reader at Best Buy. So, in essence, he increased my cost because he didn’t have a card reader attachment for his phone.

Third, when the jobs were complete, the business owner provided me with invoices that had his company name handwritten at the top. I found this odd considering he’s been in business for more than six months. It seems he hadn’t made the time to get invoices professionally printed with his business name at the top or develop a system to generate electronic invoices. The invoice gave me the impression of an amateur. On the other hand, the business card he provided me was professionally done. I recommend he take the necessary steps to develop professional looking invoices.

Overall, I am a satisfied customer. I recommend his business. However, because of the issues above, I rate my experience with this business 4-stars out of 5.

Update: This business owner canceled an appointment we had scheduled and promised to follow-up and reschedule, but never did. I'm not a fan of businesses that don't honor their word.

Edna Roque

EXCELLENT SERVICE! Dillon and his team did an amazing job in our master bedroom. We are in love with our new LVT floor, no more carpet!
I will completely recommend Floor Pros Installation to anyone. Looking forward to contact him again for some other things in our house!

Dan Forehand

These guys did a fantastic job. They are very fairly priced. They were able to work us into their schedule quickly and showed up on time. Finished the job in just two days. And most importantly the floors look great! Definitely recommend

Cindy King

Dillon was the only contractor out of 10 that I had contacted that even bothered to return my call. He even came out on a Saturday to do my flooring installation. We are looking forward to using him again.

Mike and Steph Berry

Dillon does a great job and stands by his work. Competitively priced, professional & punctual. Will definitely bring him back to lay tile.