Entegrus Powerlines - St Thomas, Ontario

👍 Avis 📌 Carte ℹ️ Informations ⏰ Horaires

Adresse: 135 Edward St, St Thomas, ON N5P 4A8, Canada.
Téléphone: 5196315550.
Site web: entegrus.com
Spécialités: Fournisseur d'électricité.
Autres données d'intérêt: Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant.
Avis : Cette entreprise a 43 avis sur Google My Business.
Avis moyen: 1.8/5.

📌 Emplacement de Entegrus Powerlines

Entegrus Powerlines 135 Edward St, St Thomas, ON N5P 4A8, Canada

☎️5196315550

⏰ Horaires d'ouverture de Entegrus Powerlines

Lundi: 08:30–16:30
Mardi: 08:30–16:30
Mercredi: 08:30–16:30
Jeudi: 08:30–16:30
Vendredi: 08:30–16:30
Samedi: Fermé
Dimanche: Fermé

Entegrus Powerlines est une entreprise canadienne spécialisée dans la fourniture d'électricité. Avec une expérience de plus de 50 ans, ils ont acquis une expertise dans le domaine de l'électricité et sont connus pour leur service de qualité.

Adresse : 135 Edward St, St Thomas, ON N5P 4A8, Canada.

Téléphone : 5196315550.

Site web : entegrus.com.

Spécialités : Fournisseur d'électricité.

Autres données d'intérêt : Entrée accessible en fauteuil roulant, Parking accessible en fauteuil roulant.

Avis : Cette entreprise a 43 avis sur Google My Business.

Avis moyen : 1.8/5.

👍 Avis de Entegrus Powerlines

Entegrus Powerlines - St Thomas, Ontario

Jim A.

1/5

Almost every day 12-1:30 a Entegrus large diesel truck arrives at the Doug Tarry Ball Diamonds parking lot and sits there idling. Polluting the air while the driver has a nap. No wonder our hydro is so expensive!!

Lisa R.

1/5

Well they have some rude staff, try to ask questions and all they do is argue.. try to explain stuff and they don't wanna hear it. Try to find out why a bill goes from 157 to 330 bucks. No one is home between 11 am to 1130 pm nothing is plugged in only fridge and freezer. Makes zero sense.it absolutely should not be as high as it is.ever since Entergus took over its been absolutely rediculas
UPDATE THEY ARE BASICALLY REFUSING TO CHECK MY SMART.METER TO SEE IF ITS BROKE, TRYING TO.TELL ME I HAVE TO BE HOME FOR THEM TO LOOK AT THE METER OUTSIDE THE HOUSE😡😡😡
Another UPDATE HYDRO WENT UP MORE AND ARE BLAMING ME. BUT MAKES ZERO SENCE SINCE 1 WEEK OUT OF THE MONTH WE WERE NOT HOME NO WAY IT SHOULD JUMP 75 BUCKS

Happy H.

1/5

Pure garbage! Very expensive delivery charges. Their customer service cannot be trusted. After being on the phone for 1.5 to 2 hrs. No documentation about the conversation at all!!!!

Ashley M.

1/5

I can’t even begin to tell you how horrible this company is. My landlord won’t pay our hydro bill even though it’s inclusive in my rent, and we all know the cost of rent nowadays…my hydro has been shut off multiple times now due to non payment, but this time the landlord is not complying with anyone. He’s being formally charged by the city, he still won’t comply, and Entegrus will not discuss anything with me they will not put the hydro in my name, nor will they allow myself or anyone to pay the bill other then the landlord but the landlord won’t. Explain this…The city of St. Thomas owns Entegrus, but Entegrus won’t allow City Hall to even help pay the bill….I understand it’s not their responsibility, and I don’t expect them to pay it, but what the heck?!!…when I spoke with the supervisor this morning I asked her if I provided a legal document explaining the landlord is not complying can the utilities then be put into my name…she said absolutely not, I’m sorry. I said well what do I do then because for 3 weeks now myself, my 6 year old daughter, my husband and our 2 dogs have been homeless because we have no hydro and not able to do anything about it. All she said was sorry call the LTB! Yea, well don’t you think I’ve done that already and everything I can possibly do at this point!!! I don’t even know what to do anymore 🙁

Desiree H.

1/5

Very rude staff. She was disregarding my questions and wasn’t having it when I was trying to explain what I was confused about. Sighed heavily and hung up on me. Disgusting behaviour

Ron R.

5/5

Called 8/26/2024, only waited a couple minutes and was connected to a pleasant young lady. My concern was answered immediately, I was given the info needed and was amazed at the ease. I don't know if all their agents are as pleasant and helpful as Amy but I hope they are. This lady brightened my day.

RAK M.

1/5

Worst company we've ever dealt with hand's down. We notified them we were moving and gave them our forwarding address for our last bill. We received a disconnection letter in the mail today for our previous address. Had to call them so they don't potentially cut-off the new owner's services. As well as to make sure they're not still not charging us for previous address. We're so happy we never have to deal with them again. They will also disconnect your services over $10 so beware and pay your bill in full. Customer service is hit and miss, they're either really nice or really rude.

George D.

1/5

We had paperless billing until we changed our email address then everything went pear shaped. We lost all contact with our account. We have spent hours and days trying to register, re register, and talk to staff about the problem. Nothing works. If we changed our street address would you be able to change that? Why is changing an email address impossible? Anyway, it's back to getting our bill by snail mail.