Elexicon Energy - Ajax, Ontario

Elexicon Energy est situé à l'adresse 55 Taunton Rd E, Ajax, ON L1T 3V3, Canada. Vous pouvez les contacter par téléphone au 9054208440 ou visitez leur site web elexiconenergy.com.

Spécialisé dans le domaine de la fourniture d'électricité, Elexicon Energy se distigue par son entrée accessible en fauteuil roulant et son parking accessible en fauteuil roulant. Cette entreprise a reçu 244 avis sur Google My Business, avec une note moyenne de 1.7/5.

Les clients ont partagé des expériences variées. Certains ont salué l'engagement et la rapidité des techniciens à répondre aux problèmes, comme celui qui nous rapporte : « Seules de bonnes choses peuvent être dites à propos de mon dernier expérience avec Elexicon. Après que un arbre est tombé et a endommagé nos fils électriques, ils sont venus rapidement pour déconnecter. Le technicien a pris le temps d'expliquer ce dont j'avais besoin pour la réparation. Une fois que j'ai réparé, ils ont été notifiés par l'électricien et sont revenus pour réconnecter dans les 4 heures. Nous avons été très impressionnés par la rapidité avec laquelle l'électricité a été rétablie. Merci »

Pour en savoir plus sur Elexicon Energy, consultez leur site web et n'hésitez pas à laisser un avis pour partager votre expérience.

Spécialités

• Fournisseur d'électricité

Autres données d'intérêt

• Entrée accessible en fauteuil roulant
• Parking accessible en fauteuil roulant

Avis

244 avis sur Google My Business

Avis moyen : 1.7/5

👍 Avis de Elexicon Energy

kim G.

5/5

I can only say good things about my last experience with Elexicon. After a tree went down and damaged our wires, they came out quickly to disconnect. The technician took the time to explain what I needed to fix. Once I did the repair they were notified by the electrician and came back out to reconnect within 4 hours to reconnect. We were so impressed with how quickly the power was back on. Thank you!

A R.

5/5

Previous owner did not pay electricity bills and when I moved in the electricity was disconnected because they could not reach previous owner. I was charged a $65 dallor reconnection fee, but this was waived by the manager after I explained. I appreciate this.

Blessed F.

1/5

I am extremely disappointed with the service provided by this company. The website is incredibly difficult to navigate, making it a frustrating experience for customers. On top of that, they are the only company I’ve encountered that charges a fee for credit card payments, and they don’t even offer an option to pay without this additional charge even if you want to go on preauthorized payment plan with credit card. This is completely unacceptable. I expect better from a company that should prioritize customer convenience and transparency.

Kellie M.

1/5

Customer Service is non-existent. No live person via customer service number, no way to get to one either - I just kept going around in circles. I have emailed customer service and it is at least 2 weeks between each response.

The A. O. Y.

1/5

The website doesn't get updated anymore in terms of the outage map, and it's nearly impossible to contact them through anything but X, the infrastructure in Gravenhurst needs to be updated properly and has needed it since the ice storm back in April which was the second time in months the power was out for nearly over a week, the time before that that freak snowstorm at the end of November, not to mention all the gas we used for our generator, gas isn't cheap, but do we complain no because the only people who seem to know what they are doing at this company are the technicians in the field, the company has potential to be good but changes need to be made

Messier45

1/5

Lexicon service is terrible. We have constant power outages that go on for anything from hours to days at a time. My bill goes up all the time for this appallingly bad service.

jainam G.

1/5

Should be called Elexijunk. Had an outstanding bill from 2 years ago from old tenants moving out, and didn’t transfer to a new tenant’s account. They didnt give me a single phone call, a single email about it. Went straight to debt collection, impacting my credit score! Hello? You ever heard of customer service? Are you shy? Can’t use a computer? Cut off power to your own customer service office?Why don’t you notify people before doing to debt collection. What a joke of a company.

Jay C.

1/5

On hold for 30mints now. It shows we have power but we don't. Please please please change your Covid voicemail on your hold. It's time!!!!!