Circle K Septic Services Ltd - Spruce Grove, Alberta

Leith D.

I had this team clean my tank and fix some down hole pipe works. I've called them since their installation, as they did the work to inquiring as to the pipe works that is coming apart down hole. They don't reply to messages or emails. I've since contacted Rukus Liquid Waste Removal. Who have propt response and service. Beware of circle k. They appear to not like to correct their poor installation.

sparla W.

Circle k Spetic services has helped me with my septic system. The owner has gone above and beyond my expectations. She has saved me from having to purchase a new tank and has gave me advice on how to better maintain my current system. I found this company to be very professional and knowledgeable. My yard was left in great condition considering what had to be dug up. I highly recommend Circle K Septic Services to anyone, especially if you are not confident in the first option you were given. Thanks Circle K for your great advice and work.

mosybedy W.

I had this company come in this summer to install a new pump and piping to prevent freezing this winter costing me over $1000. This past weekend the piping froze and i called and left 3 messages with Rosie to call me. Not one call back . Thats how much their warranty is worth. I would not recommend them at all.

Alan A.

Circle K Groundworks provided me with absolutely amazing service! What started as a simple septic tank maintenance pump turned into fantastic insight and advice on how to ensure our system is well kept and that we wouldn't have issues going into the winter months. Bill provided me with great advice and we decided to replace our pump and do a full retrofit install of the internals of our septic tank. Rosie was very responsive and helpful, she made sure that we got service during an emergency pump that we needed done. Fantastic service from the team at Circle K, I'll only do business with this company when it comes to my septic system on my Parkland County acreage.

Alyssa M.

Rosie came out in September to see what was wrong with my septic. Said she was going to take my USB that goes with the septic to figure out what the problem maybe. She set a date of when she was going to come and unplug our aerator. Didn’t come and then when I asked if she was still planning to fix the septic she replied, with “OMG Alyssa, Yes.” it’s now March. She has not returned my USB, which is custom-made for my septic system and cost quite a lot of money. She said that she was going to come by and drop it off. I have asked her many times to put it in the mail or drop it off. We have called over and over again and she just doesn’t return our calls. I have no idea why she’s running her business this way. But stealing from people who were planning to pay you for your services is not a good way to gain customers. Bring my USB back or put it in the mail. I’m going be contacting small claims court if the situation doesn’t change.

Jenny W.

First off if I could give Circle K Groundwork’s more then 5 stars I would! We started using their services 3 years ago to just clean out our septic tank. But then soon after that we started having issues with holes popping up around our tank and septic field. Every time we called them they were out to help us that day. Even when our pump stopped working at 9 pm on a -30 winter night they came out ASAP to help us. After they checked out our field and discovered that it had completely failed (due to previous house owner fault), Circle K and us started to put a plan together on how we were going to go from there. We ended up looking into a brand new , At Grade , septic system and field. After months of diligent research and trials Rosie found exactly what was going to work for our growing family. Now we have a brand new 3 tank water treatment system, and At Grade field. And we couldn’t be happier. We will be going back to Circle K Groundwork’s for anything regarding our system. She also said they come out and service it every year! Fantastic workmanship, service, and pricing!!

Treasa W.

IMO AVOID!!!!!

My experience was an Absolute nightmare, So many code violations, poor quality of work lack of knowledge that is expected in this field of work. my yard is destroyed , when I asked for it to be fixed the owner told me she was not a land scaper , you would think nearly 5g for "clean up" would include a level ,rut/ debris free yard once the work was completed , it did not , when I confronted her She asked I not tell Insurance there was damage as she is a single mom and needs to get paid. she put 2x 90 degree horizontal fittings in to connect my existing line to the new tank, then said she was never properly trained to deal with installs that are not a direct line straight in, claiming ignorance rather then negligence even tho she also claimed to be doing this line of work for more then 20 years. my lines were also not properly supported nor was the back fill properly done , This resulted in my lines sagging and being filled with waste water that did not properly drain into my tank , so it all had to be re dug up!! after things were "fixed" I scoped my lines before and after back fill and could see an obvious settling in the lines that now appears to have a negative grade this was on the same day so I am uncertain if my system will hold up to the test of time and not cause issues in the near future. I ABSOLUTELY DO NOT RECOMMEND THIS COMPANY!!

Paige S.

Fantastic service provided by Rosie with Circle K Groundworks when she came out to do a septic tank inspection for us. She was super friendly, knowledgeable, answered all of our questions and provided a detailed inspection report on the septic tank located on the acreage we just purchased. Highly recommend! Thank you Rosie!