Canadian Society For Exercise Physiology - Ottawa, Ontario

Jessica Z.

CSEP provides excellent support and resources to their members. My experience with Tyler in particular was exceptional. He provided friendly and timely responses while upholding the integrity of the organization and the profession.

Megan L.

I have been certified through CSEP for many years and it’s only gotten better. I just had a wonderful experience utilizing their ability to take a Leave of Absence during my maternity leave ( which not many certifications let you do) and easily was able to re-certify upon my return to work. Thank you for lessening my stress of keeping up my career while I needed time to re-learn how to parent an infant! Kudos to Tyler for his support and help through the process

Cassandra S.

I found myself in a bit of a pickle with my certification and when I reached out about it, I got an immediate response. They were also very understanding of my situation and even helped me speed up the process. I can't thank Tyler enough for his help and truly appreciate everything he did to make sure I was back on track. What a great organization to be apart of!

Teresa V.

I received professional and punctual customer service from Zach after I had overpaid for a conference. Zach was quick to help and he offered me a credit towards an online CSEP module which was awesome to receive 🙂 All around great service!!

Andrea N.

As a registered physiotherapist, I have found that CSEP's educational and professional standards are at a high level and indeed do represent the gold standard for certification in exercise science and personal training. The CSEP program as a whole is rigorous and I trust that the information that I gained in pursuing the CSEP certification is solid and up to date. Administratively, they are extremely professional and have been very helpful in addressing all of my inquiries in a timely manner.

Stephanie L.

After taking both the testing and required materials through CSEP, I would strongly caution future individuals from taking this course. As a Kinesiology Graduate, Marathon Runner who has used countless personal trainers, and an experienced coach– I can confidently say I was not fully prepared through this program.

Both the theory and practical exam included materials that were not discussed in any of the reviews provided. As someone who is confident in my learning, it’s made me question whether these tests are a fair evaluation on my knowledge or rather a test set up for me to fail.

To those in future who are planning on taking said program, I recommend further evaluation on alternative courses. There are many other programs that offer many more materials and have a higher accreditation at a much lower cost for testing, retesting, and materials.

Ronald R.

I would like to thank Deqa for the excellent technical support that she provided during the renewal of my student membership with CSEP. I was experiencing some difficulties when trying to fill out the student membership section on the CSEP Store page online. Deqa went so far as calling me at home and walked me through the steps on how to register for the student membership online. In addition, Deqa was extremely pleasant and very patient with me over the phone. Thank for all your help Deqa! Ronald

Toni C.

I expected a lot better customer service from such a reputable company. I have been begging for a copy of my insurance policy, which I have paid for, for months on end. No one answers the phone, no one responds to your emails, and the one person who answered the phone once (probably by accident) didn’t know how to help..she didn’t even know her own company policies. How is it that such an important issue is just being ignored? I’m not sure who to reach out to anymore. I wish there was someone else to contact besides their membership department.