Canada Energy Audit Ltd. - Richmond Hill, Ontario

Keith Roberts

I recently had the pleasure of working with Canada Energy Audits, and I must say, their service exceeded my expectations in every way. From the initial consultation to the final report, the process was smooth, informative, and highly professional.

The team at Canada Energy Audits demonstrated an impressive depth of knowledge and expertise. They took the time to thoroughly assess every aspect of my home, providing detailed insights into energy usage, potential inefficiencies, and tailored recommendations for improvements. I was particularly impressed by their use of advanced diagnostic tools, which offered a comprehensive and accurate evaluation of my home's energy performance.

What stood out the most was their commitment to educating me as a homeowner. They patiently explained each finding, the impact it had on my energy bills, and how simple changes could lead to significant savings. Their recommendations were practical, actionable, and geared towards both reducing energy consumption and enhancing overall comfort.

Additionally, the customer service was exceptional. The team was punctual, courteous, and respectful of my home throughout the audit. They were prompt in delivering the final report, which was not only detailed but also easy to understand, complete with clear action steps and estimated costs for suggested improvements.

Thanks to Canada Energy Audits, I now have a clear path forward to making my home more energy-efficient, environmentally friendly, and cost-effective. I highly recommend their services

Andrea Heckler

Just received our rebate cheque in the mail! Niloofar was excellent. She followed up every step of the way to ensure we completed all the required paperwork. The application process even changed part way through and she was able to help us apply to the correct one. Thank you!

Bob

When I ordered my new replacement windows and doors, the company owner referenced the rebate opportunities and recommended I contact Eric Elgar.

I emailed Eric and his timely reply included a link to the Enbridge rebate program website. I contacted Eric again after reading about the program and selected him to do the audit. Part one of the energy audit was arranged and performed well before the November 2023 install date and the follow-up audit, post new windows (11) and doors (2) installation, was completed just prior to Christmas.

After completing his testing in my home, Eric offered me suggestions to improve current performance stats. He prepared a list of the rebate amounts I should anticipate and his total matched the amount of the cheque I received July 22/24

Eric is professional and like my window/door co. supplier, I recommend his service

Artan Rexhaj

I contacted Ali Radnia from Canada Energy Audit to assist me with the rebate process for my attic insulation. I was provided with an excellent service by Mr. Ali Radnia. He was very professional, knowledgeable, punctual, reliable and always ready to answer my questions and address my concerns when needed through the whole rebate process. Canada Energy Audit should give credits and rewards to exceptional employees like Mr. Ali Radnia. Thank you Ali for your amazing help!!!

mariannaxue

In the end of last year, I ordered my new replacement Heat pump, the company sent Niloofar here inspecting for my rebate opportunities.
The first part of energy audit was arranged and performed well before Dec 2023 install date and the follow-up audit was completed after the installation in January 2024.
Niloofar and her partner did the testing in my home and later submitted the report to help me with the application for the rebate.
I bothered calling her while waiting for the cheque. She’s so nice and patient to answer my questions.
Today on September 4, 2024, I received the cheque. I appreciated her great work and kindness.

Janet Ho Culig

We had Branden once and was very clear in his communication to us on specifics regarding the Greener Homes rebate program. Next we had Niloofar. What a nightmare. 20 min inspection, communications were extremely confusing, I had to ask her to stop calling me and use email communication only hoping that I could understand what she is saying better. My contractor and husband also agreed with me she was confusing to talk to. She didn't communicate to me clearly regarding the rough range cost of what I qualified for in insulation. When I asked her to include what she is verbally telling me in the report, she acted like I was asking for too much. She wrote attic insulation is covered for up to $2350, but everyone is covered up to $2350. I didn't need to pay her for a confusing and stressful time, for her to tell me I'm covered up to $2350 bc that is the max. Her post retrofit report she tells me only 26% of the cost is covered. I asked her why she didn't tell me only 26% of my roof qualified. She replied with ," you're a smart person right? why didn't you ask?". She should've done her job, actually spent the time to measure and communicate it clearly. . I've compared reports with my friends and they all give a more more specific range. 20 minutes is not enough time for an energy inspection and to take measurements. She asked for 2 hours but came 1.5hrs late. I had requested for a different auditor, she insisted that she had to do it since she did the pre-inspection. She kept pushing me to sign the report to close the file, said it was bc I might not be in the program; but I kept asking her what that meant bc previous email conversations she had confirmed I was in the program. Every interaction with her has been extremely confusing and stressful. She would say in email responses, "what do you mean, we are always trying to do our best for our customers" but she really doesn't care to provide relevant information, just wants to close the file and be on her way. She said she will come to the house again bc maybe there was a piece of wood that was removed and she can adjust the calculation and ended up she added $100 more to the report claim, and said "well, you're getting the heat pump rebate anyway, and I came on a Sunday to look at this for you" both points had nothing to do with why she didn't measure and communicate what I was eligible for in attic insulation rebate in the pre-retrofit report. She didn't look in proper detail again for the post inspection and that is why she had to come again. She also said she is limited by the report format so cannot go into specifics, but there is a free form section at the end of the report that allows a lot of writing. It has been a pattern of confusing communication, lies and deflection of responsibilities from Niloofar.

Humjit Singh

I recently had the pleasure of working with Irfan from Canada Energy Audit, and I couldn’t be more satisfied with the assistance I received. Irfan was incredibly knowledgeable and helpful throughout the entire process of obtaining the rebate for the new windows we installed in our house. His guidance made the application process smooth and straightforward, and he ensured that all the necessary details were handled efficiently and was also quick to respond with any questions we had before, during and after the process. Thanks to Irfan’s support, we were able to successfully receive the rebate and enjoy the benefits of our energy-efficient upgrades. Highly recommended! 10/10 5 stars

Owais Jamali

Irfan has been our auditor for my home for 2 times so far. He is very thorough in his inspection and also gives good advise on what home improvements are most beneficial to home owners to make their homes more energy efficient and to reduce greenhouse emissions while also maximizing on the eligible government rebates.

What we appreciated the most that he was accessible even after the pre-audit and post-audit was completed. He provided us good timelines on what to expect next and how soon we will be able to get our rebates from Enbridge.

Everything was processed on time and as promised.

Ask for Irfan as your homes energy auditor. You will not be disappointed.

A+++