Borealis Fuels & Logistics Ltd Yukon - Whitehorse, Yukon

Robyn P.

Exceptional customer service and better pricing by far. I never worry about my tanks getting low because the delivery is so reliable.

Denali G.

Absolutely the best customer service this town has ever seen in this industry. Jay was so helpful with my 100 questions around installing our gas range. He was patient and helpful. The day came to install and Ryan, Joey and Chris were so amazing. Again my millions of questions and they were thorough kind and so patient with my toddler who kept trying to “help” 10/10 on all sides of this experience. Highly recommend

Erin H.

Worked with Jason to come up with a solution for my property. He was super easy to work with and got my installation scheduled quickly and kept me on budget. I was also really impressed with the gas fitters who came out to install the tanks and remove the old ones - they took extra time to repair a few leaks in my fireplace, were very friendly and knowledgeable. I would highly recommend switching your propane over to Borealis.

Brad W.

Called me an hour after I submitted a request for a Quote which as nice. Superior would only call me during business hours and refused to e-mail me details, so I was pretty short with them (busy at work). I had a bit of trouble stating where I wanted tanks, but Borealis was super prompt replies and communication on when install would take place (switching from Oil). Great to track usage/request fillip via the App, but it could use some improvement like better statistics on fuel consumption. I also had to send back my first bill 2x for corrections agreed upon earlier, but they were super quick to fix and respond. Overall I'd recommend again and am happy to see new local competition.

Lael L.

I switched over to a Borealis Fuels propane tank recently for my home. I have never had propane before as a homeowner and the Borealis team was great to deal with right from the very first phone call. A technician even visited my home after the install to ensure that everything was up and running smoothly and to answer my questions. Each person I dealt with from the salesperson, to customer service/scheduling to the service technician were courteous, responsive and went above and beyond to ensure my needs were fulfilled.

marc S.

Superior customer service and really thats all you want in a propane company. Was doing renovations and needed 3 tanks moved over 6ft. I thought if they could move them in the next three weeks that would be cool. I called and they said we will send someone in the next day or two.
Two days tanks moved, superior service.

Erin L.

Incredible people & amazing service!

Our tanks froze at -40, which kept our furnace from being able to work and heat the house. As soon as Jason & Joey caught wind of this, they were at our house, warming our tanks up and ensuring heat to our home. Very appreciative for the support and quick call to help.

Pat S.

FANTASTIC SERVICE! Ran out of propane and no one could refill....except Jason and his crew. Had to replace tanks because they belonged to a former service provider. Did that, refilled, and went in to relight the furnace in my absence. Problem solved in less than 3 hours contact. "Can't go without heat" was Jason's reply when I thanked him....that's as simple as good service needs to be.