Barrhead Plumbing & Heating - Barrhead, Alberta

Whitecourt P.

Furnace wasn't kicking in so they came and worked on it for just about 2 hours and billed or the 2 hours (fair). He said they could return to add a limit switch and it would take 2 minutes to switch out. Sure enough it took less than 5 minutes and they charged an additional $100. The problem is this didn't fix the furnace!
Frustrated after giving them $400 I played around with it myself and after a google search discovered the thermocouple was at a bad angle with the flame, quick adjustment fixed it.

I called their office and explained this, it didn't sit right with me. She said she would talk to the owner and get back to me and never did. I've probably told this story a dozen times but I feel its only fair to post it here so they are aware.

Barb P.

An after hours phone call got my furnace going again as Jonathan talked me and a friend through the trouble-shooting. He was very knowledgeable and patient. The best.

Amy Q.

Top notch service, Nathan came out the same day and fixed our old heater that heats our well room. The man worked a miracle since that heater looks worse for wear. From the nice friendly reception lady to Nathan that got the heat going again, we truly appreciate such good service. I highly recommend this place.

Mona F.

Thank you Barrhead Plumbing and Heating! Daniel, Nathan and Dale were professional experts on our tough job. Very knowledgeable and professional even when answering our questions. We definitely will be looking forward to doing more with Barrhead Plumbing and Heating in the near future. Once again thank you for your prompt service. Wade and Mona Fehr in Mayerthorpe

Marc G.

Would not recommend. Called at 9:30 am about my non-working furnace and was told someone would be stopping in that afternoon to look at it. They never showed up and never called to tell me so. An hour before their closing time I tried calling the office to have calls go to voicemail. Left message and never got call back. Next morning I called again and was told they would look into it and call me back. Again nothing. Can't comment on workmanship as no work was actually performed.

Update: they finally did call back. 4 hrs after I called them in the morning. Had already found someone else to do the work.

Velda A.

Very professional and responsive. Scott was always very eager to find solutions. Dale and the owner were always very informative. The Front Desk Lady was always a sweetheart. This is a great place to call for help.

Thank you, Barrhead Plumbing and Heating.

Jolana P.

We just moved to this area so I did not have any idea of who to call for our AC installation. I called Barrhead Plumbing & Heating and spoke to Rhonda. She was extremely pleasant to deal with and super helpful. She told me they would be out on a Friday and sure enough a young man by the name of Nathan showed up. He too was incredibly knowledgeable, friendly and a true problem solver. I cannot say enough about the experience and will certainly call them for future needs. Thank you 🙂

Chris L.

I had to get my forced air wood furnace rewired since the original installer wired it wrong. They sent a lad over within a week of my call. He did some troubleshooting and rewired the whole system within a few hours and now it's working great. He was personable and professional. Even tho he didn't have much experience with this system, not many people do with this set up, he seemed to have a good understanding of the mechanics behind it. Not the cheapest place but reasonable and reliable so no complaints there. I would do business with them again.