Aspect Gas / New Boiler Install, Service & Repairs Sunderland - Sunderland

Star Struck Introspection

The team are amazing! I called when my gas had been completly cut from the mains due to a carbon monoxide leak. It was snowing and iced over outside so we were frezzing. They came out the next day to give me a fair quite for the job with lots of detail of what they will be doing and any extras that could be necessary. Some companies would have taken advantage because of my situation but the team at aspect gas gave me a fair price which was the best we had found. They are lovely, friendly and professional I don't think I will be happy going anywhere else it the future. I can't recommend this company enough. They were respectful of my home, extremely tidy, professional and efficient. They explained everything about my new boiler and the future services I will need to take good care of my boiler 100 out of 10 from me. Thank you so much for keeping me and my family warm this winter. ?

Jay Lindsley

Very knowledgeable and great customer service. They replaced our boiler very fast and fairly priced. We had a boiler with a fault code and wasn't working. Aspect came out very short notice on a Saturday and diagnosed the problem. They made some recommendations and we decided to renew the boiler. They arrived early a day later on an emergency job to replace the boiler (as we have vulnerable children in the property) the new boiler was installed within a few hours and we were back up and running. Would definately recommend and will 100% be using them again. Thanks again!!!

Amy Galloway

Update- Helal has been out this afternoon and resolved the issue, like i said originally this hasn't been a straight forward job but service has been brilliant start to finish, he has been quick responding to my messages and keeping me updated and managed to come back out in short notice to look at the job again and fix the issue.

Editing due to issue actually not being resolved, advised he will be coming out today to have a look at it so will update again depending how that goes.

Brilliant service from Helal, definitely didn't end up being a straight forward job for him but he stuck at it all day and I am so happy to have hot water again.

I would definitely recommend this company and hope you find my review helpful.

William Baxter

Aspect gas, I found to be reliable and professional. Helal was the guy who did my work and it was good to see that old school mentality of work ethic and professionalism. On one of the coldest weekends, he went above and beyond to fix my boiler, I will be using them again.

Joseph Shone

Our usual boiler guy was fairly unreliable and kept not showing up. We had no hot water or heating, called Helal, and he showed up the very same day, was very transparent and did everything he could to get our boiler working again and for a great price. 10/10 thank you very much.

Ken Baker

I had a long running problem with the boiler pressure falling; over time several engineers tried but didn’t fully succeed in sorting out the problem. Eventually, Aspect Gas had a go and were brilliant at identifying the problem. They returned to complete the repair successfully. I was really impressed by their work and they kept me informed throughout the process. Highly recommended.

Liam Morrison

Excellent service. Came out at short notice after I found that my boiler had started leaking. Quickly diagnosed the problem and offered a solution, explained everything and was very friendly and professional throughout. Would definitely recommend.

anthony hair

My boiler stopped working on the Monday i started to look for an heating engineer. I am a self employed Dog walker and find it impossible to take a week day off. I rang Aspect and I spoke to Helal he’s said he would come and see me that night and he did. I explained that I can’t do week days to my surprise he said I’ll do it Saturday has we needed it urgently. I have previously worked in the past with plumbers and heating engineers but Helal is on another level. He explained everything that he was doing throughout the process of installation. He left the premises spotless. I would Highly Recommend Aspect to anyone who needs a heating engineer wish I could give more stars they deserve it thanks again Aspect.